Office of U.S. Senator Pete Ricketts
WASHINGTON, D.C. – U.S. Senator Pete Ricketts (R-NE) announced his constituent casework team has held Mobile Office Hours in all 93 Nebraska counties this year. The team will continue returning to counties throughout 2024.
“Our Mobile Office Hours program provides Nebraskans in all 93 counties a more accessible way to meet with our team,” said Senator Ricketts. “When the federal government fails to fulfill essential services, our constituent casework staff is here to help. I promised to ensure taxpayers would receive the kind of effective and responsive service they deserve from my team. Mobile Office Hours is one way we are fulfilling that commitment.”
At Mobile Office Hours, Ricketts’ staff are on-site to assist Nebraskans with their casework needs. If Nebraskans can’t get an answer from the federal bureaucracy in a timely manner or feel they have been treated unfairly, Ricketts and his staff may be able to help resolve the issue or help them contact the correct officials.
Nebraskans interested in learning more about Mobile Office Hours or requesting a Mobile Office Hours event in their community can visit ricketts.senate.gov/MobileOfficeHours.
BACKGROUND ON RICKETTS’ CONSTITUENT SERVICES
In addition to meeting with Nebraskans on policy and legislative matters, Ricketts’ state offices also offer constituent services. If Nebraskans can’t get an answer from a federal agency in a timely fashion, or if they feel they have been treated unfairly, Ricketts and his staff may be able to help resolve a problem or get information Nebraskans need.
Ricketts has staff specially trained and located in offices throughout the state to assist any individual or group with a concern, complaint, or question of eligibility or benefit as it relates to a federal agency. Ricketts staff can act as a liaison for Nebraskans that have an issue pending before a federal agency. While the office cannot guarantee a favorable outcome, staff will do their best to help Nebraskans receive a fair and timely response to their problem. Common issues include, but are not limited to, passport and visa assistance, IRS and tax return issues, military assistance, FEMA disaster relief, and benefits from Veterans Affairs, Social Security, and Medicare.
Nebraskans can receive assistance via phone and email, at Mobile Office Hour events, or at any of the main offices located in Scottsbluff, Kearney, Lincoln, and Omaha. Nebraskans can www.ricketts.senate.gov for more information.